Monday 19th Nov Week 3

Starting my day by checking the Disconnecting List that should be done on 20^th Nov  because of the due of payment. After finishing the list I start follow up with the customer and update the information regarding the payment in the excel sheet & system. Finally, they let me rise a Failed Activity to the customer who do of payment more than 60 days and the amount in the bill are more than AED 500 to charge them AED 1,000 and lock the meter.